Maja Marović — Dizajniranje životnog balansa
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Privacy policy

Your privacy matters. This policy describes how we look after your data, the legal grounds on which we use it, and the rights you have regarding its erasure, correction, and restriction of processing.

1. Introduction

This Privacy Policy describes how Marija "Maja" Marović (hereinafter: "we", "us", "our") collects, uses, and protects the personal data of visitors and clients of the website www.majamarovic.com and related services (Feng Shui consulting, BaZi analysis, energy psychology).

By visiting our website and using our services, you accept the terms of this Policy. If you disagree with any part of it, please do not use the website or order our services.

2. Data controller

The data controller within the meaning of the Montenegrin Personal Data Protection Act and the EU GDPR is:

3. Data we collect

We only collect data you provide to us yourself, such as:

  • Contact details: full name, email address, phone number — when you contact us via the form, by phone, or by email.
  • Date and time of birth, place of birth — exclusively for the purpose of preparing a BaZi analysis when you request one.
  • Floor plans / sketches (drawings, photos, plans) — for Feng Shui consulting purposes, only if you provide them.
  • Technical data: IP address, device and browser type — automatically logged by the web server in standard log files for security and statistics.

We do not collect payment card data (any payments take place directly between you and the bank/PayPal) nor sensitive data from special categories (health, religion, etc.) without your explicit consent and a clear purpose.

4. Purpose of processing

We process your data exclusively for:

  • communication and replying to your inquiries,
  • scheduling and organising consultations,
  • preparing the personal analyses you have requested,
  • invoicing and meeting legal obligations,
  • maintaining website security (preventing spam and form abuse).

We never use your data for third-party marketing campaigns and we never sell it.

6. Data retention period

  • Contact messages and inquiries that resulted in a consultation are kept for up to 5 years (for possible follow-up, ongoing work, and legal obligations).
  • Inquiries that did not result in a consultation are deleted after one year.
  • Server log files are rotated and deleted after a maximum of 30 days.

7. Sharing data with third parties

We do not share your personal data with third parties, except in the following cases:

  • Hosting provider (Plesk shared hosting) — has technical access to server data but does not access the contents of emails.
  • Email provider (Hotmail/Outlook) — when you write to majamarovic@hotmail.com, your email is processed via Microsoft's servers under their privacy policy.
  • Google Analytics 4 (Google Ireland Ltd. / Google LLC) — only if you have accepted analytics cookies via the banner. Google receives anonymised technical data (the IP is truncated before storage, data is aggregated). More details in the Cookie Policy.
  • Google reCAPTCHA v3 — protects the contact form against spam bots. Google processes technical data (IP, interactions) to score bot likelihood; Google Privacy Policy and Google Terms of Service apply.
  • Competent state authorities — only on the basis of a legally prescribed order.

8. Your rights

In accordance with the GDPR and local laws, you have the right to:

  • access the data we hold about you,
  • rectify inaccurate data,
  • erase your data ("right to be forgotten"),
  • restrict the processing of your data,
  • port your data to another controller,
  • object to the processing and withdraw consent at any time.

To exercise any of these rights, contact us at majamarovic@hotmail.com. We respond within 30 days at the latest.

9. Cookies

The website uses only essential (functional) cookies. We do not use marketing or analytics cookies. Detailed information is available in the Cookie Policy.

10. Changes to this Policy

We may amend this Privacy Policy at any time. All changes are published on this page with a new date. We recommend that you review the contents periodically.

Last updated: May 2026

If you have additional questions about your privacy or the way we handle your data, get in touch directly.

Contact us